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Careers
From 1969 to now, we are disruptors and pioneers at the forefront of the optical industry. Combining extraordinary design, exceptional craftmanship, and profound vision, each collection looks confidently towards the future.
With headquarters in London and Italy, and stores through the UK, US and Canada, we are proud of our dedicated, creative and collaborative team who are committed to providing industry leading eyewear and customer service. We are always looking for new members who share the same vision.
Come join us.
Job Title: Licensed Optician
Department: Store
Reporting to: Store Manager
Location: 71 Mercer Street, New York, 10012
Contract Type: Permanent, full time
Salary: TBD
A brand built on friendship and rooted in craft, Cutler and Gross was established by opticians Mr Cutler and Mr Gross in 1969. They had a vision: to pioneer a new standard of eyewear. Each frame was made by hand in the workshop above the Knightsbridge store in London.
Over 55 years on and this philosophy of craftsmanship remains unchanged. Taking place in Italy and Japan, the frames are handcrafted by a team of artisans who have spent decades honing their skills.
Today, the proudly independent eyewear brand has 5 flagship store locations in London, Bath, New York and Toronto and has over 2000 Stockists in 50 countries around the world, and online at www.cutlerandgross.com
The Role:
Cutler and Gross are seeking enthusiastic Licensed Opticians to be an integral part of our growing team.
To be successful in this role, you will be a recently qualified dispensing optician, be a passionate and driven professional, eager to work with eyewear of the highest quality, and with a focus on delivering a superb customer experience.
Description of Duties:
- Supply, fit and adjust glasses to a high standard with imagination and flare.
- Use of equipment to take frame and facial measurements to ensure correct fit and positioning.
- To interpret the prescription and to develop a dispense plan, making recommendations on lens type and frame compatibility to clients based on their visual needs and lifestyle.
- Assist with maintaining client electronic records, including email addresses and contact telephone numbers.
- Arrange client appointments using the client management system tools and web booking portal and complete triage protocols as required.
- To record the results of each client’s, dispense on the system and initiate lens and frame orders electronically to the supplier.
- Use of a frame tracer to support the ordering of lenses, and fit lenses to frames in store.
- Advise clients when adjustments or repairs to spectacles are needed.
- Check lenses on delivery to ensure that they meet the required specification.
- Assist with all stock deliveries to store, booking into system and attaching price tags where required.
- Arrange, maintain, and clean shop display with the team in line with visual merchandising guidelines.
- Attend daily and weekly meetings with management.
- Assist with regular stocktakes.
- To consistently deliver high quality dispensing and respond to feedback in a positive and constructive way.
- Pro-actively support the running of the practice to operate to its full potential.
- Follow all PPE, Health and Safety and cleanliness guidelines in the in the workplace for clients and staff.
- Additional administrative tasks as required.
Skills Required:
- At least 3 to 5 years as a New York State Licensed Optician.
- Have exceptional communication skills, both verbal and written
- Good IT literacy - Knowledge of Microsoft Office – Word, Excel and Outlook and aptitude to learn new software.
- Have a proven track record in achieving sales targets and building customer relationships.
- A flexible and ‘can do’ working style with a willingness to learn, improve and adapt.
- Strong attention to detail and accuracy
- Ability to work as part of a team, and on own initiative.
- You will need empathy and creativity alongside your theoretical knowledge.
- The ability to multi-task and prioritise own workload.
- Be immaculately presented and represent the company ethos.
- An appreciation for fashion and luxury
Applicants should apply with a CV and cover letter to av@cutlerandgross.com
We are not accepting queries or candidate applications via recruitment agencies or consultant.
Job Title: Trade and Brand Marketing
Executive Department: PR & MARKETING
Reporting to: Marketing Manager
Location: Unit A, 58-62 White Lion St, Islington, London N1 9PP
Contract Type: Permanent, full time (4 days in office, 1 day WFH)
A brand built on friendship and rooted in craft, Cutler and Gross was established by opticians Mr Cutler and Mr Gross in 1969. They had a vision: to pioneer a new standard of eyewear. Each frame was made by hand in the workshop above the Knightsbridge store in London.
Over 55 years on and this philosophy of craftmanship remains unchanged. Taking place in Italy and Japan, the frames are handcrafted by a team of artisans who have spent decades honing their skills.
Today, the proudly independent eyewear brand has 5 flagship store locations in London, Bath, New York and Toronto and has over 2000 Stockists in 50 countries around the world, and online at www.cutlerandgross.com
The Role:
The Marketing Executive for Cutler and Gross will support the execution of marketing initiatives across trade and retail channels, ensuring cohesive brand presentation and strong commercial alignment. With approximately 75% of focus on trade marketing and 25% on retail marketing, this role bridges creative marketing strategy with operational delivery – helping drive brand visibility, sales performance, and consistency across all wholesale and retail touchpoints.
The ideal candidate will be very organised, detail-oriented, and collaborative, with strong project management skills and an ability to manage multiple priorities in a fast-paced environment.
Key Responsibilities
• Point of Sale: Support the Marketing Manager with production, distribution, and implementation of POS materials for wholesale and distributor partners, ensuring brand guidelines are met.
• Trunk Shows: Coordinate logistics and marketing support for trunk shows, ensuring timely delivery of materials, visuals, and product samples.
• VIP programme: Support the planning and execution of VIP client events and trunk shows, including coordination of special window installations, guest experiences, event materials, and product selection to deliver a premium brand experience and drive client engagement and sales.
• Work with Operations: in Italy and Ireland to track inventory of POS and branded materials and initiate reorders with Sales as needed.
• Trade Shows and Events: Assist with planning and execution of global tradeshows, sales meetings and other industry events, supporting materials, displays, and branding.
• Wholesale Support: Manage weekly requests from sales teams and partners for marketing materials, sending product imagery, and visual assets.
• Marketing Assets and Portal: Maintain and update the digital asset library on the B2B portal, including linesheets, lookbooks, catalogues, and training materials are organised and aligned with marketing calendars.
• Trade Collateral and Visual Assets: Assist in creating and distributing trade event visuals, banners, and branded collateral for product launches and seasonal campaigns.
• Reporting and Budget: Support logging of trade marketing invoices, tracking spend, and reporting on campaign performance and ROI.
• In-Store Marketing and Visual Merchandising: Support retail campaigns, seasonal launches, visual merchandising updates across global stores and supporting on shop-in-shop wholesale requests, maintaining brand standards.
• Retail Events and Activations: Assist with planning and executing in-store events and product launches, coordinating materials and visuals with Store Managers and Operations.
• Retail Communication and Insights: Work with Marketing Manager to keep communication channels open with retail teams to ensure campaign alignment, gather feedback, and support ongoing improvement of in-store marketing.
• Product, market and competition analysis to develop concrete recommendations for action.
• Cross-functional collaboration work closely with sales, retail and operations to align on marketing strategy and execution and provide administrative and logistical support.
Typical skills
• 5+ years’ experience in trade and retail marketing, ideally in luxury, fashion, eyewear, or premium consumer goods.
• Strong project management and organisational skills, with the ability to manage multiple priorities and deadlines.
• Excellent communication and interpersonal skills, able to work effectively across sales, retail, and marketing teams.
• Keen eye for detail and brand aesthetics, ensuring consistency across all materials and touchpoints.
• Proficiency in Microsoft Office and familiarity with digital asset management systems.
• Proactive, collaborative, and adaptable, with a practical approach to solving problems.
Note: To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
Applicants should apply with a CV and cover letter to recruitment@cutlerandgross.com