Job Title: Licensed Optician

Department: Store

Reporting to: Store Manager

Location: 71 Mercer Street, New York, 10012

Contract Type: Permanent, full time

Salary: TBD

A brand built on friendship and rooted in craft, Cutler and Gross was established by opticians Mr Cutler and Mr Gross in 1969. They had a vision: to pioneer a new standard of eyewear. Each frame was made by hand in the workshop above the Knightsbridge store in London.

Over 55 years on and this philosophy of craftsmanship remains unchanged. Taking place in Italy and Japan, the frames are handcrafted by a team of artisans who have spent decades honing their skills.

Today, the proudly independent eyewear brand has 5 flagship store locations in London, Bath, New York and Toronto and has over 2000 Stockists in 50 countries around the world, and online at www.cutlerandgross.com

The Role:

Cutler and Gross are seeking enthusiastic Licensed Opticians to be an integral part of our growing team.

To be successful in this role, you will be a recently qualified dispensing optician, be a passionate and driven professional, eager to work with eyewear of the highest quality, and with a focus on delivering a superb customer experience.

Description of Duties:

• Supply, fit and adjust glasses to a high standard with imagination and flare.
• Use of equipment to take frame and facial measurements to ensure correct fit and positioning.
• To interpret the prescription and to develop a dispense plan, making recommendations on lens type and frame compatibility to clients based on their visual needs and lifestyle.
• Assist with maintaining client electronic records, including email addresses and contact telephone numbers.
• Arrange client appointments using the client management system tools and web booking portal and complete triage protocols as required.
• To record the results of each client’s, dispense on the system and initiate lens and frame orders electronically to the supplier.
• Use of a frame tracer to support the ordering of lenses, and fit lenses to frames in store.
• Advise clients when adjustments or repairs to spectacles are needed.
• Check lenses on delivery to ensure that they meet the required specification.
• Assist with all stock deliveries to store, booking into system and attaching price tags where required.
• Arrange, maintain, and clean shop display with the team in line with visual merchandising guidelines.
• Attend daily and weekly meetings with management.
• Assist with regular stocktakes.
• To consistently deliver high quality dispensing and respond to feedback in a positive and constructive way.
• Pro-actively support the running of the practice to operate to its full potential.
• Follow all PPE, Health and Safety and cleanliness guidelines in the in the workplace for clients and staff.
• Additional administrative tasks as required.
  

Skills Required:

• At least 3 to 5 years as a New York State Licensed Optician.
• Have exceptional communication skills, both verbal and written
• Good IT literacy - Knowledge of Microsoft Office – Word, Excel and Outlook and aptitude to learn new software.
• Have a proven track record in achieving sales targets and building customer relationships.
• A flexible and ‘can do’ working style with a willingness to learn, improve and adapt.
• Strong attention to detail and accuracy
• Ability to work as part of a team, and on own initiative.
• You will need empathy and creativity alongside your theoretical knowledge.
• The ability to multi-task and prioritise own workload.
• Be immaculately presented and represent the company ethos.
• An appreciation for fashion and luxury
  

Staff Benefits:

• Competitive salary and commission on sales.
• Frame and sunglass allowance and a generous friends & family discount.
• Professional fees paid.
• Annual company social event.
  
  

Applicants should apply with a CV and cover letter to av@cutlerandgross.com

We are not accepting queries or candidate applications via recruitment agencies or consultant.

Job Title: Junior Graphic Designer
Department: PR & MARKETING
Reporting to: Marketing Manager / Brand and Communications Director
Location: Unit A, 58-62 White Lion St, Islington, London N1 9PP
Contract Type: Permanent, full time (4 days in office, 1 day WFH)

A brand built on friendship and rooted in craft, Cutler and Gross was established by opticians Mr Cutler and Mr Gross in 1969. They had a vision: to pioneer a new standard of eyewear. Each frame was made by hand in the workshop above the Knightsbridge store in London.
Over 55 years on and this philosophy of craftmanship remains unchanged. Taking place in Italy and Japan, the frames are handcrafted by a team of artisans who have spent decades honing their skills.
Today, the proudly independent eyewear brand has 6 flagship store locations in London, Bath, New York, Los Angeles and Toronto and has over 2000 Stockists in 50 countries around the world, and online at www.cutlerandgross.com

The Role
A junior graphic designer with creativity, attention to detail, and a passion for delivering high-quality brand assets. You’ll support the Brand and Communications team by producing engaging design work that helps bring the brand to life across both print and digital channels.
You’ll have strong typographic skills, a good eye for detail, and be eager to develop your craft across a range of design projects. A collaborative team player, you’ll bring energy, professionalism, and a willingness to learn in a fast-paced luxury environment.

Key Responsibilities
• Support the execution of brand guidelines across all touchpoints, ensuring consistency and accuracy
• Assist in developing creative assets for seasonal campaigns, packaging, and in-store messaging
• Design and produce marketing materials such as POS, lookbooks, invitations, and digital advertising assets
• Develop and deliver high-quality digital assets including website content, journal, newsletters, paid social and digital advertising
• Help with the design and upkeep of the brand website (Shopify), ensuring assets are consistent and visually aligned with brand identity
• Collaborate with Marketing, Ecommerce, and Sales teams to support cohesive brand storytelling
• Prepare assets for presentations and internal communications (PowerPoint decks, templates, etc.) and pull together designs for internal newsletters and updates.
• Work with suppliers and printers to ensure high-quality output and timely delivery
• Support in creating templates, stationery, and other corporate materials
• Stay up to date with design trends, digital tools, and best practices to enhance your work

Skills & Experience
• Bachelor’s degree or diploma in Graphic Design, Visual Communication, or a related field
• Up to 3 years of relevant design experience (internships or freelance work also considered)
• Proficiency in Adobe Creative Cloud (Photoshop, InDesign, Illustrator)
• Strong grasp of typography, colour, and layout fundamentals
• Detail-oriented with good organisational skills and ability to manage multiple briefs
• Strong communication skills and a collaborative, positive approach
• Eagerness to learn and contribute ideas to creative problem solving
• Familiarity with Figma, Shopify, or digital design tools would be a plus
• Interest in how AI tools can support and streamline design workflows
Staff Benefits:
• Frame and sunglass allowance
• Generous friends and family discount
• Annual eye test at a Cutler and Gross store
• 25 Days holiday (+1 extra day for each additional year you work at the business (up to max of 30 days)
• Flexible hours – core hours between 10am and 4.30pm
• WFH 6 days per month (max 2 per week) – after probation
• Regular company socials

Please send your CV and cover letter to recruitment@cutlerandgross.com.