Paul Smith Cassidy Square Sunglasses

Delivery Rates

Cutlerandgross.com offer FREE worldwide shipping on all orders. Please note that the customer is liable for any custom charges incurred.

Due to the Covid-19 pandemic and adhering to the Government’s health and safety advice, our warehouse is now operating a limited service until further notice. Therefore whilst we have confirmed your order, we won’t deduct payment until we are ready to ship. Please expect shipping times of up to two weeks to all worldwide destinations, as we operate a limited delivery service.

Shipments to PO mailboxes are not possible and will be automatically cancelled.

Delivery Tracking

When your order is ready to ship, an email will be sent to you confirming the carrier’s details and the tracking number. You can always refuse or partially reject the delivery if you have any worries.

Refunds will be charged back to the original form of payment used for purchase.

Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

Help

Give us a shout if you have any other questions and/or concerns.

Email: [email protected]

Phone: +44 (0) 208 451 0331

How to Use Virtual Try On (VTO)

Step 1 – Find the glasses and/or sunglasses of your choosing and select a colour

Step 2 – Click the ‘TRY ON’ button on the left of the main image

Step 3 – You now have two options:

Click ‘LIVE’ to view the frames on your camera and the frames will move with your face

Click the camera icon (bottom left of the VTO pop up box) to upload a front facing picture of yourself

Note – If you have uploaded a picture of yourself, click on the frames to position the glasses so that they sit correctly on your face

To alternate between a picture and live camera, click the red button (with white square) on the right-hand side of your screen

Step 4 – If you wish to view other colours from the same frame, simply select another colour swatch and the click the ‘TRY ON’ button again.

Step 5 – If you wish to make the VTO screen bigger please click the expand icon (in left hand corner of the VTO screen).