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Digital Graphic designer

DEPARTMENT: PR & MARKETING

REPORTS TO: Head of PR & Communications

LOCATION: 16-18 Propeller Park, 400 NCR Business Centre, London NW10 0AB

TERM: Permanent , full time

Celebrating over fifty years of vision and style, independent British luxury eyewear brand Cutler and Gross combines the finest craftsmanship with irrefutable style. Founded in 1969 By Tony Gross and Graham Cutler, the brand is known for its authoritative, influential frame designs and is well respected by customers and those inside the industry.

The brand produces the highest quality frames, all finished by hand with the most meticulous attention to detail, using a wealth of traditional artisanal craftsmanship in its own factory in Cadore, Italy.

Operating a multi-channel sales distribution, through its own flagship locations in London, Bath, New York, Los Angeles and Toronto, a global website, www.cutlerandgross.com, and stocked in over 500 wholesale customer outlets in 50 countries worldwide, Cutler and Gross is a true authority in eyewear with a global reach.

 

The Role:

A junior digital designer with the passion, attention to detail and drive to deliver best in class brand assets for our channels. Working across multiple projects simultaneously, with a key focus on supporting Brand Comms and Marketing creative functions on a variety of briefs from coming up with digital placements in email to designing templates needed across social media design.

As a true digital native, they will be a crucial player in the design and workflow of web assets for the B2 and B2C site ; refreshes across homepage, landing pages and more, partnering with cross department teams including Sales, Comms and web to drive desired customer behaviour.

As a key member of the Communications team, the position relies on a confident creative with energy, professionalism and collaborative outlook.

Key Responsibilities:

  • Design, delivery and management of all online assets such as weekly newsletters, website updates, retail newsletters - ensuring brand guidelines are implemented across all projects.
  • Research and develop new templates to keep the Cutler and Gross site and emails looking current and innovative.
  • Work with Communications, Marketing, Sales and design team to design features and engaging editorial content, press packs and mailers and digital Sales catalogues.
  • Design campaign led digital creative from concept stages through to delivery, across multiple platforms (including web, email and social)
  • Work with Comms, Marketing and IT consultant as well as our web design agency on website design and updates.
  • Actively seek opportunities to understand better how our customer interacts with the site and mobile and design with a user centred approach.
  • Oversee guideline execution with bespoke requests from our key accounts/stockists.
  • Stay current with graphics, typography, photographic, cultural and fashion trends plus new techniques within the graphic design industry.

Skills required:

  • Minimum 2-3 years’ experience in luxury fashion graphics and design role with a discerning eye for quality. Experience in eyewear would be a bonus.
  • Ideas driven with the ability to present ideas with creative flair and confidence.
  • Exceptional interpersonal and communications skills.
  • Strong ability with typography
  • Must be highly organised and remain calm under pressure with the ability to multi-task and achieve deadlines across numerous projects.
  • Meticulous attention to detail and committed to delivery of best-in-class assets.
  • Excellent knowledge and skills in Adobe CC software; Photoshop, InDesign, Illustrator.
  • Experience of CMS systems and confident in HTML.
  • A genuine interest in luxury fashion, photography and world of art and design.

 

In Addition:

  • Ability to adapt to changing priorities and strong work ethic
  • Ability to perform duties independently
  • Ability to influence at all levels
  • Passion for your profession

Note: To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

 

Applicants should apply with a CV and cover letter to [email protected]


We are not accepting queries or candidate applications via recruitment agencies or consultants

 


 

Brand Copy Editor

DEPARTMENT: PR & MARKETING

REPORTS TO: Head of PR & Communications

LOCATION: 16-18 Propeller Park, 400 NCR Business Centre, London NW10 0AB

TERM: Permanent, full time

Celebrating over fifty years of vision and style, independent British luxury eyewear brand Cutler and Gross combines the finest craftsmanship with irrefutable style. Founded in 1969 By Tony Gross and Graham Cutler, the brand is known for its authoritative, influential frame designs and is well respected by customers and those inside the industry.

The brand produces the highest quality frames, all finished by hand with the most meticulous attention to detail, using a wealth of traditional artisanal craftsmanship in its own factory in Cadore, Italy.

Operating a multi-channel sales distribution, through its own flagship locations in London, Bath, New York, Los Angeles and Toronto, a global website, www.cutlerandgross.com, and stocked in over 500 wholesale customer outlets in 50 countries worldwide, Cutler and Gross is a true authority in eyewear with a global reach.

The Role:

Responsible for cross channel brand messaging including, but not limited to product description management, SEO copy, email newsletters, social copy support, license and collaboration copy and internal communications support retail. Develop and write compelling product storytelling and seasonal narratives for key products, services, with a focus on craftsmanship – following brand guideline documents.

As a key member of the Communications team, the position relies on a confident creative with energy, professionalism and a collaborative outlook.

Key Responsibilities:

  • Write, sub edit and proofread all creative copy for emails, homepages, press releases, brand bios and other content slots.
  • Work with head of communications on concept and execute creative editorial ideas, from email to content features, plus other digital narratives.
  • Works closely with marketing and sales to create SEO informed messaging.
  • Work closely with graphic designers to create messages for in store and online
  • Conduct research on concepts, fashion + cultural trends
  • Work on internal messaging across the business, from retail presentations, brand events, business updates.
  • Contribute to other projects as and when needed.

Skills required:

  • Minimum of 2-3 year of experience as editorial writer in retail, media or agency environment.
  • Great proof-reader with attention to detail.
  • Knack for editorial ideas and writing compelling headlines.
  • Ability to write fast and brainstorm.
  • Detail oriented, commercial focus yet creative where required.
  • Excellent organisation skills.
  • Intuitive writer who understands the nuances of different channels, from print to web.
  • Journalist sensibility for what makes a compelling and readable story and message.
  • Knowledge of and interest in fashion, design and lifestyle trends.
  • Adaptive to change and critique.
  • Self-starter and enthusiastic team player.

In Addition:

  • Ability to adapt to changing priorities and strong work ethic
  • Ability to perform duties independently
  • Ability to influence at all levels
  • Passion for your profession

Note: To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

Applicants should apply with a CV and cover letter to [email protected]


We are not accepting queries or candidate applications via recruitment agencies or consultants

 

 


 

 

Registered Optician Los Angeles

REPORT TO: Store Manager

LOCATION: Cutler and Gross, 8505 Melrose Avenue, West Hollywood, LA, 90069

TERM: Full-Time and Part-Time positions available.

 

Cutler and Gross is looking for an Optician to join our team at our Melrose Avenue flagship boutique in West Hollywood.
The position will require applicants to have a strong interest in fashion, specifically eyewear, a confident and friendly telephone manner, coupled with a confident sales technique in order to provide a professional and personal service to our customers. Acumen for relationship building is a must. 

 

The Person
The person should have an enquiring mind, although training will be given to enable the successful candidate to gain a thorough understanding of the Cutler and Gross product. By knowing and appreciating our entire collection, this person will be able to offer a personalized and knowledgeable service to our customers. The position allows scope for professional growth within Cutler and Gross for a person with the right aptitude and attitude.

 

Skills and experience
Retail and sales experience required, ideally gained within the luxury sector. 

ABO Certification is preferred for this position.

 

Pay: Based off experience / Commission on all sales

Apply: Email all resumes to [email protected]

 


 

Registered Optician Toronto

REPORTS TO : Store Manager

LOCATION: Cutler and Gross, 758 Queen Street West, Toronto, Canada M6J 1E9

TERM: Full-time

 

Job description

Cutler and Gross on Queen Street West are looking for a registered Optician.

We are looking for a spirited, youthful individual who desires the responsibility of being a Cutler and Gross optician and to be stretched as an individual. This is an opportunity to work with the Cutler and Gross handmade frames and sunglasses, to work with established client base and fans of our brand
and to build on our reputation of being amongst the most respected of eyewear brands.

 

General Role
The licensed/certified optician assists in leading our store to success by constantly delivering an extraordinary experience to exceed service expectations to our clients. The ideal candidate is a confident and strong sales person who is successful at building and maintaining strong client relationships.

 

Major Duties and Responsibilities

  • Maintains extremely high standards of sales and service.
  • Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience.
  • Connects and develops strong relationships with clients in order to build and maintain a strong client following.
  • Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, Rx and price needs.
  • Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.
  • Stays current on product knowledge and fashion trends in order to drive sales.
  • Maintains presentation standards both on the sales floor and back office.
  • Maintains inventory controls.
  • Understands all company policies and procedures.
  • Trains and mentors store associates.
  • Works well in a team environment

 

Basic Qualifications

  • Certified Registered Optician from The Ontario College of Opticians
  • 2+ years sales experience in the luxury optical industry
  • Knowledge of current optical theory and practices
  • Natural ability in building a client following
  • Sales Experience
  • Polished Appearance
  • Strong written and verbal communication skills
  • Strong Interpersonal skills
  • Resourceful and result driven
  • Computer skills
  • Flexibility to work non-traditional hours including evenings and weekends

Experience:

  • Sales: 2 years (Preferred)
  • Optician: 2 years (Preferred)

Education:

  • High school
  • Accredited Training in Ophthalmic Dispensing.

License:

  • Ontario College of Optician Registration

 

Applicants should apply with a CV and cover letter to [email protected].

 


Finance Manager

REPORT TO: Chief Financial Officer

LOCATION: Domegge di Cadore, Italy

TERM: Permanent, Full Time

 

Purpose of Job/Key objectives

The Finance Manager is responsible for managing the day to day activities of the finance function in Italy over two trading companies, the manufacturing and the wholesale logistics entities, to ensure all financial data is accurately processed into the accounting systems on a timely basis, and that all stakeholders can fully rely upon the financial information provided.

 

Daily Operations

  • Management of the day to day activities of the finance function and oversee the finance team
  • Preparation of the monthly management accounts, including Profit & Loss, Balance Sheet and Cashflow reports adhering to set deadlines for the two trading entities
  • To ensure all relevant journal entries, accruals, prepayments, fixed assets, and all other balance reconciliations are processed
  • Preparation of year-end Financial Accounts and liaison with Auditors
  • Preparation of monthly and quarterly statutory returns, including VAT returns, Intrastat and EC Sales Lists
  • General ad hoc reporting for the CFO
  • Assist the CFO in financial modelling and analysis, including budgets, forecasts and cash flow
  • Oversee the preparation of monthly inventory reports, and oversee all stocktaking activities to ensure the valuations are a true reflection of the inventory in hand
  • Analysis of inventory margins to maximise profitability
  • Work with the manufacturing team to analyse all production costs, agree standard costs and update periodically to ensure that gross profit is maintained
  • Liaise with the product development and design team to prepare indicative costs of new product designs to ensure that they are within the agreed pricing structure to ensure adequate profitability
  • Implementation of and maintenance of robust internal control systems across the organisation by identifying problems, improving practices and writing new procedures
  • Lead the implementation of new systems to provide enhanced reporting and analysis for the business
  • To oversee all courier agreements to ensure best prices are achieved combined with efficient and accurate deliveries to customers
  • To work with the finance team and act as a mentor to provide assistance and advice where required
  • Liaise with 3rd parties where required, including accountants, auditors and banks

 

Leadership

  • Demonstrate commitment to development and raising personal and professional standards
  • Motivate the finance team by leading by example and set a positive and professional atmosphere in the business

 

Work Experience:

  • Fully qualified ACCA/CIMA/ACA or equivalent with previous financial control and management reporting experience
  • Demonstrable experience of managing a small accounting team
  • A confident self-starter with the ability to operate within a growing business
  • Ability to act as an agent for change through the implementation of new processes and procedures
  • Experience in implementation of reporting systems
  • Working knowledge of Health & Safety

 

Core Competencies:

  • Analysis and Reporting
  • Communication and Presentation
  • Problem Solving and Decision Making

 

Motivational aptitude:

  • Organised, resourceful and a positive approach to work
  • Ability and willingness to work with flexibility and to respond to the current and future needs of the business
  • Ability to work in a “change” environment and able to deal with multiple priorities
  • Strong communication and interpersonal skills
  • Strong organisational and time management skills

 

Personal & Positive aptitude:

  • Remaining professional, using tact and diplomacy with sensitivity, stating facts before feelings
  • Passion for your profession
  • Offering to help the team and collaborate to get the job done and encouraging suggestions / new ideas
  • Committed to delivery of outstanding service
  • Demonstrates ability to interact and cooperate with all company employees
  • Lead by example in areas of personal character, commitment, selling skills, and work habits
  • Hands on, can do, approach
  • Commitment to quality and best practice
  • Positive, self-motivated and committed to achieving results
  • Problem solver

 

Note: To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

 

Applicants should apply with a CV and cover letter to [email protected]

 


 

Trainee Dispensing Optician

REPORTS TO: Store Manager

LOCATION: Cutler and Gross Spitalfields, 55 Brushfield Street, London E1 6AA

TERM: Permanent, Full Time

WORKING HOURS: 5 days out of 7days, Monday to Sunday, 9.30am to 6pm, 37.5 hours per week.

 

The Role:

Cutler and Gross is seeking enthusiastic trainee Dispensing Opticians to be an integral part of our growing London teams. Cutler and Gross is a next generation independent optician and eye wear manufacturing business. Founded in 1969 By Tony Gross and Graham Cutler, Cutler and Gross is known for its authoritive, influential frame designs and is well respected by customers and those inside the industry.

 

Key Responsibilities

To be successful in this role, you will already be studying dispensing optics, be a passionate and driven professional, eager to work with eyewear of the highest quality, and with a focus on delivering a superb customer experience.

Description of Duties:

  • Supply, fit and adjust glasses to a high standard with imagination and flare.
  • To use the various pieces of equipment to take frame and facial measurements to ensure correct fit and positioning.
  • To record the results of each customer’s, dispense on the customer management system and transmit electronically from the system all lens requirements to the supplier
  • To interpret the prescription and to develop a dispense plan, making recommendations to clients based on their visual needs and lifestyle.
  • To consistently deliver high quality dispensing and respond to feedback in a positive and constructive way.
  • To ensure customers are delighted with their glasses and go the extra mile to deliver an excellent customer experience.
  • Proactively solve problems and learn from mistakes to promote learning and negate reoccurrences.
  • Be pro-active in the running of the practice by ensuring the practice is operating to its full potential and looking forward to growing the business
  • To stay up to date with frame materials and methods of frame manufacturing
  • To have an awareness of the high-end optical market
  • Remain up to date with GOC rules and new optical developments
  • Follow all PPE guidelines in the in the workplace for clients and staff
  • Give advice to clients on lens type, frames and styling
  • Advise clients when adjustments or repairs to spectacles are needed
  • Select, manage and order a range of optical products
  • Where required, order lenses from prescription houses
  • Use the frame tracer to support the ordering of lenses, and fit lenses to frames in store (training will be provided)
  • Check lenses on delivery to ensure that they meet the required specifications
  • Arrange and maintain shop display with the team in line with visual merchandising guidelines
  • Additional administrative tasks as required

Core Competencies

  • To have a stylist’s eye for fit, shape and colour
  • To have a warm and convincing manner and excellent selling skills.
  • To be an excellent listener and to understand what the customer wants and to know when to nudge them into a new direction.
  • A passion for people and for delivering solutions for their visual needs.
  • To be effective at designing individual eyewear plans for each customer, including generating eye examinations appointments
  • Maximising the sale across sunglasses, Vocational lenses and sports lenses.
  • Deliver exceptional customer service at concierge level and always strive to improve.
  • Identify local trends and feedback to your line manager
  • To willingly embrace our new systems, understand them and use the statistics to produce local strategies for increasing business.
  • Adhere to the latest PPE guidance and compliance for your team and customers
  • To work within reasonable timescales.
  • Updating and using relevant knowledge, keeping up-to-date technically and applying new knowledge to your job.
  • Establishing and Maintaining Interpersonal Relationships with work colleagues and customers
  • Ability to share information clearly and to train other team members.

Skills Required:

  • At least 1 years’ pre graduate experience working as Dispensing Optician
  • Good IT literacy - Knowledge of Microsoft Office – Word, Excel and Outlook and aptitude to learn new software
  • Have a proven track record in achieving sales targets and building customer relationships
  • A flexible and ‘can do’ working style with a willingness to learn, improve and adapt
  • An appreciation for fashion and luxury
  • Strong attention to detail and accuracy
  • Ability to work as part of a team, and on own initiative
  • You will need empathy and creativity alongside your theoretical knowledge
  • The ability to multi-task and prioritise own workload
  • Have exceptional communication skills, both verbal and written
  • Be immaculately presented and represent the company ethos

Applicants should apply with a CV and cover letter to [email protected] 

 

We are not accepting queries or candidate applications via recruitment agencies or consultants.

 


Digital Marketing Executive

 

DEPARMENT:    Marketing & PR

REPORTS TO:    Head of PR & Communications

LOCATION:       16 - 18 Propeller Park, 400 NCR Business Centre, London, NW10 0AB

TERM:              Permanent, Full Time

SALARY:           Dependent on experience

 

The Role:

An exciting opportunity with Cutler and Gross has arisen for a dynamic Digital Marketing Executive to join the team with knowledge of the key concepts across SEO, PPC, social media, affiliate and email marketing.

Primarily the successful candidate will help define and implement a digital strategy across the brand new Cutler and Gross websites for overall support of the multichannel network, which includes retail and wholesale.  They will also be responsible for conceptualising and generating engaging, online product-led content campaigns. 

 

Key Responsibilities of the Digital Marketing Executive

  • Creating organic SEO-optimised content across the entire digital infrastructure
  • Tracking and analysing KPI metrics to propose solutions for the conversion/performance increase
  • Delivery of weekly/monthly reports, reporting on online sales, site and social media channel performance
  • Development and creation of emails based on a structured annual email marketing content plan. Generate tactics for consistent email marketing subscriber growth
  • Writing and editing content across digital platforms and blog posts. Ability to produce engaging copy which inspires and is on-brand
  • Implementation of website content, including updates to homepage messaging.
  • Online product management curation for seasonal launches, partner collaborations and business as usual periods
  • Work alongside the PR & Social Executive to evaluate the effectiveness of our paid advertising campaigns
  • Maintaining industry relevancy by identifying and analysing the latest trends, innovative ideas and opportunities across the digital landscape to feed back to the internal team and make relevant recommendations accordingly

 

Skills required:

  • Excellent analytical skills
  • Strong copywriting skills
  • Proficient in HTML/JavaScript and SEO
  • Comfortable with Google Analytics and making concise conclusions
  • Good communication and collaborative skills
  • Up to date knowledge, interest and ability to report on competitor digital activity  
  • Dynamic, innovative and lateral thinking ideas, driven with the ability to confidently present them
  • Extremely well-organised, methodical, and efficient
  • A positive, pro-active attitude
  • Confident and calm under pressure with the ability to multitask across several projects at any given time
  • Meticulous attention to detail and committed to delivery of outstanding service
  • The ability to form strong relationships with all key business stakeholders.

 

Desirable

  • Experienced in PPC campaign management and ensuring effective use of budget

 

In addition:

  • Ability to adapt to changing priorities and strong work ethic
  • Ability to perform duties independently
  • Ability to influence at all levels
  • Passion for your profession

 

Note:  To perform this job successfully, the candidate must be able to perform each essential duty satisfactorily. The requirements listed are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.

 

Applicants should apply with a CV and cover letter to [email protected]