When do I need to order by for guaranteed Christmas delivery?
UK Final Shipping Date: December 22nd USA Final Shipping Date: December 15th Rest of World Final Shipping Date: December 20th Cutler and Gross Digital Gift Cards will be received into your inbox in minutes. As you’ll already know, unforeseen circumstances can and do happen, please note these are the absolute latest dates for physical Christmas deliveries.
What is your Christmas returns policy?
Any orders placed from 1st December will have an extended return policy until 31st January 2022. After this period, our standard returns policy will apply. Please read our full Returns & Refunds Policy.
Due to the recent export regulation changes following Brexit, shipments from the UK are currently subject to some delay out of our control. Our Logistics Team is working quickly to prepare orders for despatch, and we hope delivery of shipments will resume normal service as soon as possible. Therefore whilst we have confirmed your order, we won’t deduct payment until we are ready to ship. Please expect shipping times of up to 14 days to all worldwide destinations, as we operate a limited delivery service. Cutlerandgross.com offer FREE worldwide shipping on all orders. Please note that the customer is liable for any custom charges incurred. Shipments to PO mailboxes are not possible and will be automatically cancelled.
Shipments to PO mailboxes are not possible and will be automatically cancelled.
When your order is ready to ship, an email will be sent to you confirming the carrier’s details and the tracking number. You can always refuse or partially reject the delivery if you have any worries.
Refunds will be charged back to the original form of payment used for purchase.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
At cutlerandgross.com if you have a change of heart with your online purchase for any reason, you can return it to us within 14 days.
Give us a shout if you have any other questions and/or concerns.