Cutlerandgross.com offer FREE worldwide shipping on all orders. Please note that the customer is liable for any custom charges incurred.
Due to the Covid-19 pandemic and adhering to the Government’s health and safety advice, our warehouse is now operating a limited service until further notice. Therefore whilst we have confirmed your order, we won’t deduct payment until we are ready to ship. Please expect shipping times of up to two weeks to all worldwide destinations, as we operate a limited delivery service.
Shipments to PO mailboxes are not possible and will be automatically cancelled.
When your order is ready to ship, an email will be sent to you confirming the carrier’s details and the tracking number. You can always refuse or partially reject the delivery if you have any worries.
Refunds will be charged back to the original form of payment used for purchase.
Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.
Give us a shout if you have any other questions and/or concerns.